Effective Date: May 1, 2023
Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us when you use our Services or interact with us. This may include, but is not limited to, your name, contact information (such as email address, phone number, and address), payment information, and any other information you choose to provide.
1.2 Non-Personal Information
Use of Information
2.1 Personal Information
We may use your personal information for the following purposes:
- Providing and maintaining our Services.
- Communicating with you and responding to your inquiries or requests.
- Processing and completing transactions, including billing and order fulfillment.
- Sending you administrative information, such as updates to our policies or terms.
- Conducting research and analysis to improve our Services.
- Complying with legal obligations or protecting our rights and interests.
2.2 Non-Personal Information
We may use non-personal information for various purposes, including analyzing trends, administering the website, and gathering demographic information. This information helps us improve our Services and enhance user experience.
Sharing of Information
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business and providing Services to you. These service providers are contractually bound to protect your information and may only use it to perform services on our behalf.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests from government authorities or law enforcement agencies.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business or assets, your personal information may be transferred as part of the transaction. We will take steps to ensure the protection of your information and provide notice of any changes in ownership or control.
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
You have the right to access, update, and correct your personal information. You may also request the deletion of your personal information, subject to certain legal obligations and legitimate business interests. Please contact us using the information provided below to exercise your rights or if you have any questions or concerns regarding the processing of your personal information.
RedBlue Heating & Refrigeration
1057 Marwood Ave
Victoria, BC, V9C 2P7
We will respond to your inquiries and address any concerns to the best of our abilities.
Last Updated: May 23, 2023