RedBlue Privacy Policy

Effective Date: May 1, 2023

At RedBlue Heating & Refrigeration (“RedBlue,” “we,” “our,” or “us”), we understand and respect the importance of your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us. This policy applies to all services and interactions you have with RedBlue Heating & Refrigeration, including our website, mobile applications, and any other related services we may offer (collectively, the “Services”).

By accessing or using our Services, you agree to the terms and conditions of this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us when you use our Services or interact with us. This may include, but is not limited to, your name, contact information (such as email address, phone number, and address), payment information, and any other information you choose to provide.

1.2 Non-Personal Information

We may collect non-personal information automatically as you interact with our Services. This information may include your IP address, browser type, device information, operating system, and browsing patterns on our website. We may also use cookies or similar technologies to collect this information.

Use of Information

2.1 Personal Information

We may use your personal information for the following purposes:

• Providing and maintaining our Services.
• Communicating with you and responding to your inquiries or requests.
• Processing and completing transactions, including billing and order fulfillment.
• Sending you administrative information, such as updates to our policies or terms.
• Conducting research and analysis to improve our Services.
• Complying with legal obligations or protecting our rights and interests.

2.2 Non-Personal Information

We may use non-personal information for various purposes, including analyzing trends, administering the website, and gathering demographic information. This information helps us improve our Services and enhance user experience.

Sharing of Information

3.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business and providing Services to you. These service providers are contractually bound to protect your information and may only use it to perform services on our behalf.

3.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests from government authorities or law enforcement agencies.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business or assets, your personal information may be transferred as part of the transaction. We will take steps to ensure the protection of your information and provide notice of any changes in ownership or control.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Choices

You have the right to access, update, and correct your personal information. You may also request the deletion of your personal information, subject to certain legal obligations and legitimate business interests. Please contact us using the information provided below to exercise your rights or if you have any questions or concerns regarding the processing of your personal information.

Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of our Services after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

RedBlue Heating & Refrigeration

1057 Marwood Ave

Victoria, BC, V9C 2P7

250-590-2080

We will respond to your inquiries and address any concerns to the best of our abilities.

Last Updated: May 23, 2023