Our team is at your service
Contact us today if you are in need of residential or commercial HVAC services or support. We provide FREE estimates!
Contact Information
- 1057 Marwood Ave Victoria, BC, V9C 2P7
- 1 250 590 2080
- We are available to support you 24 hours a day, seven days a week. Simply fill in the form or give us a call!
Office Hours
Monday-Friday: 8:00am to 4:00pm
Saturday: Closed
Sunday: Closed
Saturday: Closed
Sunday: Closed
Have an Emergency?
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Our on-call HVAC technician will get back to you shortly. Don't worry - we'll get your problem under control!1 250 590 2080 What People from Greater Victoria Say
They came, they saw, and they conquered, then left. All in a day leaving me with a brand new heating system. I explained to the amazing work crew of my concern about having pipes and wires running through my finished basement into the crawl space where my old gas furnace was located and where the new heat exchanger would replace it. Did the crew listen? Did they ever, no pipes or wires to be seen until you get to the crawl space. A beautiful job very very well done and super clean. If one has a little anxiety about getting a heating contractor then call Red/Blue and you will have ease of mind.
RedBlue provided excellent service right from the first phone call, through the site visit, quote, installation and invoicing. A stellar performance! Suffice to say, I've never had a smoother job by a contractor. (I can say this with some authority, as I designed and acted as builder/contractor for my own house.) We not only picked the best value, it seems we got the best people for the job!Thanks to everyone at RedBlue!Barry
The guys from RedBlue just left. Outstanding care and professionalism. Arrived on time and worked hard all day installing my heat pump. Super nice , friendly and patient explaining everything . I wish I had gotten those guys names so I could send them each a great bottle of wine ! They were recommended to me and I'm SO glad that I chose them !3 mos later: Just want to add how amazing the customer service is. It's like a big family there and they treated me like I was family too and that is rare in this day and age. Cannot recommend enough !5 mos later: Small issue I noticed and emailed them. Within hours Devon came by and fixed it . Can we just talk about customer service in an age where other companies give is a recorded message. Superb!
Loving our new heatpump installed by RedBlue!I had a great initial experience with our estimator Sean; he came in with great ideas for the best installation options.The installation was very smooth, and the finished result looks great. I was really impressed with the great work from Kenji, Owen, David and the rest of the amazing crew.Five stars!
The short version:RedBlue is incredible and went above and beyond — especially Brianne and Saxon!The long version:Our heat pump/furnace/cold air was not working as it should. We reached out to another company, and while waiting to hear back, the furnace started leaking a significant amount. We phoned the first company back and they were unable to offer a time earlier than after the weekend. (Not faulting them for this).Of course the weather had really picked up in heat, we have all upstairs living (and heat rises) with big windows, and two children (one of which is a 8 mth old baby, so keeping them comfortable is paramount).On a whim we decided to try RedBlue as we had heard great things about them. They were able to get us in the next day.During that time, it started leaking more and worried, I posted publicly on Facebook asking if it would be safe to run it overnight (as of course, the weather was spicy!)Brianne saw my post and let me chat with her, giving me the number of their on-call staff, Kurtis, to help me decide what to do while we waited. Kurtis did let me know that while it wouldn’t hurt the unit itself, there were other risk factors (such as water damage to the walls) and we decided not to run it.Brianne let me know that Saxon would have us fixed the next day, and while he was scheduled for later in the afternoon, she’d get him out to us as soon as he was able.The next day, Saxon was able to arrive early and fixed the problem. He walked us through what he did afterwards, and then answered our questions to ensure we felt comfortable with the unit moving forward, and how best to use it. It was extremely helpful and valuable information.Brianne reached out later to check in that everything went well and we were happy. There may have been a typo in the invoice as we didn’t receive it, but Brianne let me know not to worry and she will follow up with me on Monday.I am thoroughly impressed with RedBlue through every step of the process! I will absolutely be recommending them to everyone else in the future, as well as using them for any maintenance and/or repairs ourselves.Thank you again!! ☺️
Amazing service. First off Brianne in dispatch was super responsive and she was able to get me a technician on very short notice. Bryan was the tech who came by, he identified the issue within 5 minutes (an issue that the last company I used for HVAC never identified even though the issue reoccurred over 2 years!) Super professional company and reasonably priced too. Highly recommend!
After experiencing 8 months with the Heat Pumps and analyzing our gas and electric consumption I have determined that heating with the Heat Pumps is less expensive than heating with Natural Gas.I will add our costs for both Hydro and Natural Gas at the end of this review.Reflecting on our Heat Pump installation 8 months ago by RedBlue Heating and A/C we are very happy with the result.With regard to the installation process last Summer. It was trouble free.Our salesman from Red/Blue was extremely knowledgeable, helpful and informative. His communication skills were excellent. He guided us through the purchase process with great patience and attention to detail. He designed a system with 2 smaller heat pumps which will be more energy efficient and quieter than one large heat pump.The five installers were polite, most pleasant, helpful and did excellent work. They did an amazing job in carrying out the installation process quickly and efficiently. I was extremely impressed with their precision, dexterity and attention to detail.The installers were extremely careful and a vacuum was used regularly during the installation.I have no hesitation in highly recommending RedBlue Heating and A/C to carry out Heat Pump installation work.Their quotes are extremely competitive.This is the first time that we have done business with this company. I have no relationship with them and I am not receiving compensation for this recommendation.Note that we now have our heat set at 23*C whereas prior to the heat pump installation it was set at 21*C as we did not want overload our 29 year old natural gas furnace.HydroFeb - Apr 23, 2019 - 750 kWh - $88Apr - Jun 20, 2019 - 496 kWh - $63Jun - Aug 21, 2019 - 583 kWh - $72Aug - Oct 22, 2019 - 675 kWh - $81Oct - Dec 19, 2019 - 672 kWh - $85Dec - Feb 20, 2020 - 974 kWh -$107Feb - Apr 21, 2020 - 821 kWh - $95Apr - Jun 20, 2020 - 670 kWh - $79Jun - Aug 21, 2020 - 661 kWh - $79Aug - Oct 22, 2020 - 700 kWh - $82Oct - Dec 22, 2020 - 878 kWh - $99Dec - Feb 19, 2021 - 1,033 kWh - $113Feb - Apr 21, 2021 - 895 kWh - $102Apr - Jun 20, 2021 - 759 kWh - $88Jun - Aug 21, 2021 - 702 kWh - $82Aug - Oct 21, 2021 - 719 kWh - $84Oct - Dec 20, 2021 - 886 kWh - $100Dec - Feb 18, 2022 - 1,070 kWh - $119Feb - Apr 21, 2022 - 931 kWh - $105Apr - Jun 20, 2022 - 853 kWh - $96Heat Pump InstalledJun - Aug 21, 2022 - 817 kWh - $93Aug - Oct 20, 2022 - 875 kWh - $99Oct - Dec 19, 2022 - 2,256 kWh - $277Dec - Feb 18, 2023 - 2,376 kWh - $295Natural GasJan 2019 - $162Feb 2019 - $151Mar 2019 - $123Apr 2019 - $86May 2019 - $67Jun 2019 - $30Jul 2019 - $35Aug 2019 - $25Sep 2019 - $38Oct 2019 - $90Nov 2019 - $113 - 9.9 GJDec 2019 - $104 - 12.5 GJJan 2020 - $176 - 16.1GJFeb 2020 - $139 -12.8GJMar 2020 - $130 -11.9GJApr 2020 - $109 - 9.5 GJMay 2020 - $68 - 5.5 GJJun 2020 - $47 - 3.5 GJJul 2020 - $32 - 1.8 GJAug 2020 - $28 - 1.4 GJSep 2020 - $33 - 1.8 GJOct 2020 - $81 - 5.9 GJNov 2020 -$157 -12.7 GJDec 2020 -$145 -11.6 GJJan 2021 - $180 - 14 GJFeb 2021 - $209 - 16 GJMar 2021 - $150 -11.3 GJApr 2021 - $124 - 8.9 GJMay 2021 - $76 - 5.1 GJJun 2021 - $61 - 3.7 GJJul 2021 - $36 - 1.8 GJAug 2021 - $24 - 0.7 GJSep 2021 - $52 - 3.0 GJOct 2021 - $109 - 7.1 GJNov 2021 -$183 -12.4 GJDec 2021 -$201 - 13.8GJJan 2022 - $281 -18.5GJFeb 2022 - $198 -12.5GJMar 2022 - $175 - 11 GJApr 2022 - $171 - 10.5GJMay 2022 - $129 - 7.7 GJJun 2022 - $72 - 3.8 GJHeat Pumps InstalledJul 2022 - $48 - 2.1 GJAug 2022 - $37 - 1.4 GJSep 2022 - $52 - 2.2 GJOct 2022 - $28 - 0.9 GJNov 2022 -$59 - 2.7 GJDec 2022 -$59 - 2.5 GJJan 2023 - $59 - 2.7 GJFeb 2023 - $70 - 3.4 GJMar 2023 - $53 - 2.5 GJ
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Emergency Service
We understand that heating and cooling problems can arise at any time, which is why we’re happy to be available 24/7 for emergency service.
Before you call us for help, there are a few easy troubleshooting steps you can try on your own to narrow down the source of your issue:
Make sure your thermostat is set correctly. It’s also worth checking the batteries, especially if you have a digital thermostat. You should only need to replace the batteries twice a year, so check them when you check your smoke detector batteries.
Clogged filters can restrict airflow and reduce the efficiency of your system. We recommend changing your filter at least twice a year, and our crew can show you how to do it yourself during our yearly maintenance visit.
If your furnace isn’t turning on at all, check your electrical panel for a breaker switch labeled for the furnace or heat pump. If you find it tripped, try resetting it. Most systems have automatic delays built in, so give it a few minutes to get going again.
